ADA / Accessibility

Access Points

The following areas of AMALIE Arena present access:

  • Lexus Lounge VIP Club: Lexus Lounge Club Members only
  • Chase Club: Lexus Lounge and Chase Club Members only
  • Budweiser Biergarten: All ticket members (space and event permitting)
  • IOA Suite Level: Suite Ticket Members only
  • Tampa Bay Club: Club Level Ticket Members, Chase Club Members, Lexus Lounge Club Members, Suite Level Ticket Members
  • The Firestick Grill: All ticket members

Accessible Parking

AMALIE Arena does not control any parking in the downtown area, however, there are several convenient parking locations nearby. While all surrounding lots have disabled parking, the most convenient location is the Pam Iorio Parking Garage (formerly South Regional Garage). This garage is operated by the City of Tampa and is located at the corner of Channelside Drive and Florida Avenue and includes elevator access throughout.

Disabled guests are encouraged to enter via the Florida Avenue entrance.

There is an accessible drop off area located off Channelside Drive in the drop-off circle and is adjacent to the Accessible Entrance. In the event that you choose to be dropped off and need assistance entering the building, we have free wheelchair service manned by our staff. Just ask anyone with an AMALIE Arena name tag or any Tampa Police Officer to request the wheelchair for you. It will be brought to you and you will be escorted to your seats at no charge.

Accessible Seating

Patrons requiring assistance should contact AMALIE Arena in advance of their visit.

For accessible seating questions or concerns, please email [email protected], or call 813.301.6700.

If you have arrived at AMALIE Arena and you do not have accessible seating and have the need for it, please see a representative at the Accessible entrance outside the AMALIE Arena Ticket Office or at Guest Services Desk located behind Section 101 on the Promenade Level for any accessible seating needs. Please keep in mind that accessible seating may vary by event and is subject to availability.

Seating locations and facilities are provided. AMALIE Arena offers a barrier-free entrance with a dedicated accessible elevator.

AMALIE Arena Accessible Seating Locations:

  • Promenade Level: 104, 106, 109, 110, 112, 120, 122, 123, 124, 126, 128
  • IOA Suite Level: 207, 210, 218 (non-hockey events only), 228
  • Chase Club: Sections 3 and 6
  • Trane Terrace Level: 303, 304, 306, 308, 310, 311, 313, 314, 319, 321, 325, 326, 328, 329

Hearing Impaired

For our guests who are hearing impaired, or deaf, we offer several options to enhance your guest experience.

Wilson Sound R37 Select Receiver

At the Guest Services Desk at section 101, we have Wilson Sound R37 Select Receivers for loan during events. Simply state that you need the device and we will ask for your license and cell phone information to hold while you have the devices in your possession. At the end of the event, you may return it to Section 101 and retrieve your license.

American Sign Language Interpreter

We are happy to provide you with an ASL Interpreter for any concert or event with two weeks’ notice. Please call our ticket office at 813.301.6700 and request an interpreter. We will work with the show for the proper placement of the interpreter taking into account your seat location.

Closed Captioning

Closed Captioning is available at all Hockey Games for full in-game production. Using your Smartphone you would go to the Tampa Bay Lightning app and scroll down to the section “Coming to AMALIE Arena”. Under that heading, you will see a tab for “Closed Captioning”. Open the tab and you will receive closed captioning of all in-house announcements.

Web Accessibility

AMALIE Arena is committed to facilitating the accessibility and usability of its Web site, Working with a retained accessibility consultant, AMALIE Arena will be implementing over time the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard.

We are always working to improve and provide a world-class experience to all of our guests. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on please contact us at [email protected] or 813.301.6797. If you do encounter an accessibility issue, please be sure to specify the web page in your email or on your call with us.